Information

Processing times

our products are handmade and processing times are 3 business days orders placed after 12pm will be classed as the next business day 

wholesale orders will take a maximum of 5 working days 

Shipping rates 

Our standard shipping is £3.90 and will be sent using a tracking service

We often use recycled boxes to send your order any gift sets are sent with our own boxes and packaging but may come in a recycled box if you have ordered more than one item if you item is small and fits into our gift box sized boxes we send in a mailing bag this keeps or costs low so we can charge you less on shipping fees 

Orders £50 and over is free for uk (excludes wholesale)

REFUNDS

We are happy to refund or replace damaged items that are damaged during shipping but we will need proof your item has arrived damaged and we will then contact the courier and we will then arrange a new item to be sent or a refund sent 

We are happy to refund an item if you have changed your mind provided the item(s) are still in original packaging and are not damaged and we will need to have the items returned to use (at your cost) before we issue a refund 

we cannot refund any items that have been personalised such as a gift box/basket as these items are made to order if you change your mind we will only replace or refund any damaged items due to shipping 

If you change your mind on non personalised items you have 28 days to return 

Wholesale

We accept wholesale orders with a minimum order of £75 and a £10 shipping fee applies to all orders to find out more send us a message or visit  our wholesale website www.bathdelightsbyameliarose.co.uk 

contact

If you have any questions we have a chat with us button or you can pop us an email 

email: bathbombsameliarose@gmail.com

Contact form